How long does shipping take?
Please allow 3-5 business days for orders to be processed and shipped out. Once your order has been shipped, it may take 2-14 business days to arrive. However, once your items have been shipped out, we are not in control of the arrival date or responsible for any lost/stolen packages.
How much does shipping cost?
Shipping is a standard $12 CAD within Canada. Outside of Canada, shipping depends on the weight & where the package is being shipped too. Moon Angel Crystals always refunds if the shipping cost ends up being less than the standard $12.
What are your shipping/local delivery options?
Toronto/GTA customers are able to choose local pickup for free. Delivery within Toronto/GTA is available as well for a small free. Just add it into your order notes & we'll get back to you shortly!
Can I cancel/refund/exchange my order?
Check out the Refund Policy for all information!
You don't have what I'm looking for, can I do a special order?
Of course! looking for something not in the Moon Angel catalog? Send us an email to create a custom order & get your crystal on. Please note custom orders are not guaranteed & subject to availability.
Can I choose the crystal I want?
Please trust the process, crystals are intuitively picked for you! We do our absolute best to choose the perfect crystals for you